Rules

Race rules. Terms & Conditions. Refund & cancellation policy

Please make sure that you read, understand and agree to the official race documents in relation to your entry and participation. Entering the race carries your inherent consent of the race rules, terms & conditions and the refund & cancellation policy described in the Rule Book and in the sections found below.

Download the CARPATHIAN MTB EPIC 2019 Rule Book

Entry policies

Transfer to a different event

All transfer solicitations must take place before the 1st of July 2019 and be submitted through the official Contact page. Please be aware of the following information when soliciting a transfer to another event:

  • Acceptance of your request will be denied if the event your are soliciting to transfer to is sold out;
  • If transfer from the 1-day Challenge to the 4-day EPIC is possible and approved, you will be required to pay the difference in entry fees, based on the price calculated at the moment of approval. All upgrades such as massage plans are subject to approval based on availability;
  • If transfer from the 4-day EPIC to the 1-day Challenge is possible and approved, unfortunately we are not able to refund the difference in entry fees;
  • As a result of the transfer, any personalized items part of the race pack, if applicable, will be lost & replaced by non-personalized items.

Transfer entry to an unregistered rider

All transfer solicitations must take place before the 1st of July 2019 and be submitted through the official Contact page. If the request is validated, a non-refundable 50 Euro fee must be paid no later than the 6th of July 2018 for the transfer procedure to take place. Please note that all upgrades are transferable only as part of the whole entry and not as separate entities.

As a result of the transfer, any personalized items part of the race pack, if applicable, will be lost and the receiving rider will obtain only non-personalized items.

Entry cancellation

Cancellation is possible under strict terms. All solicitations must be sent no longer than the 1st of July 2019 through the official Contact page. Cancellation requests received after the aforementioned date will be denied, due to contractual terms set with event suppliers of services and accommodation. If a cancellation is validated, the following refund conditions will apply:

Request sent Refund (percentage of entry fee / optional race upgrades not included)
Before the 1st of May 2019 70%
Between the 2nd of May and the 30th of June 2019 50%
After the 1st of July 2019 No refund

Please note that entries paid for the 2019 edition of Carpathian MTB Epic cannot be transferred for the 2020 edition of the event.

If the organizers cancel an entry or disqualify a participant as a result of race rules being breached, no refund will be payable. By entering the race, all participants adhere that in the case of an “Act of God” that forces the organizers to cancel the event, entry fees will not be refunded.

Optional race upgrade services purchased are neither refundable nor transferable, by themselves. Nevertheless, in case we are able to sell the optional race upgrades to another rider, and the entry cancellation was approved, we will refund the amount, minus a 25% administrative / cancellation fee, applicable to the total sum of the optional race upgrades.